Privacy Policy

Plus Protein has adopted this privacy policy to ensure users of our commitment and dedication to privacy. The following guidelines apply to the website and to data held outside the website. Plus Protein respects your right to privacy and we invite you to visit our site to search or browse the site without revealing who you are or registering with us. However, if you choose to give Plus Protein personal information via the internet, for example when purchasing or subscribing to our products, it is our intent to let you know how we will use such information.

Collection of IP addresses and the use of “Cookies”

When you visit our website, some information such as your internet protocol (IP) address, internet service provider, operating system, the website from which you arrived, and the time and date of your visit may be collected automatically as part of the software operation of this website. This intake of information is entirely anonymous. Plus Protein uses this information solely for internal marketing purposes, for example, to see what pages are most frequently visited in order to improve the site.

Plus Protein also collects information through the use of “cookies”. A cookie is a small file that a web site can send to your browser, which is then stored on your system by your browser. The use of cookie technology on the website is for internal marketing and website functionality purposes. If you are uncomfortable accepting cookies from our website or any other, you can set your browser to notify you when the website attempts to send you a cookie, giving you the opportunity to decide for yourself whether to accept the cookies. You can also set your browser to turn off cookies. However, should you choose to refuse cookies, you may not be able to access certain parts of our website. See our Cookie Policy below for more details.

Personal Information and Data Protection

All Personal Data will be processed in compliance with the requirements of the Data Protection Act 1998 and Privacy and Electronic Communications (EC Directive) Regulations 2003. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Customer Data

The personal data contained within a customer’s order form is managed by Plus Protein. The team at Plus Protein will also use customer data to contact the customer directly for promotional offers. By submitting your data on our website you agree for the Plus Protein team to contact you via email, telephone and mail.

Plus Protein will retain user details on its database for the purpose of fulfilling orders, communicating promotional offers and new items, as well as to request updated information.

How we use your Data

Plus Protein process personal information collected via this website, phone and written for the purposes of:

(i) Providing a personalised service to you.
(ii) Conducting market research surveys.
(iii) Keeping you informed (by telephone, post or e-mail) of selected products and services available from Plus Protein.

We may also use your information, or permit selected third parties (including, without limitation, companies within our group) to use your information, to provide you with information about goods and services which may be of interest to you and they may contact you about these by email, post, or telephone. Please let us know if you would prefer not to receive this information.

By submitting your details, you agree that you are interested in more information about the range of products provided by Plus Protein; you agree that we may call you regarding your enquiry. You understand you are under no obligation at any time.

At any point in time users can unsubscribe from Plus Protein’ services by sending an e-mail to info@plus-protein.com.

Customers are entitled to access, amend and/or request deletion of any data provided, pursuant to the Data Protection Act 1998. Customers may also ask for personal data not to be collected or processed by Plus Protein. Data Protection law also grants you the right to refuse and allow the use of your data for direct marketing. Plus Protein does not supply personal data to any third parties except to provide user with the services outlined in this website.

Disclaimer

We endeavour to ensure that all information on this website is correct, however it is not complete and does not accept any liability for loss due to errors or omissions.

Third Party Links

We cannot be held responsible for any third-party links on our website. We do our best to check the content of web pages that we link to for the suitability and purpose of the link, accuracy of the content and audience.

However, we do not claim any responsibility for the content of third party websites whatsoever. We are not responsible for external content, accuracy, suitability, practices regarding privacy policies and the availability of linked pages on third party sites. If you choose to visit third party websites, you are doing so at your own freedom and consent. We will not be held liable for loss due to errors and omissions on those sites.

If you would like to help report any inaccuracy, errors or any other problems you experience on this website or one of the websites that we link to please send an email to info@plus-protein.com.

Cookie Policy

What are Cookies?

A cookie is tiny file that is stored and issued on a user’s computer when they enter a website. It stores a small amount of information relating specifically to the user accessing the website. The cookie can be accessed by both the web server and the user’s computer.

Cookies are used for a wide range of purposes, such as identifying a computer’s previous visits to a website, this allows the server to deliver a page unique and tailored to a particular user. Cookies also identify the most popular features of a website and enable a company to present specific information to users.

Why do we use Cookies?
We use cookies on our website for several reasons, which are explained below. The cookies we use do not store personally identifiable information such as credit card details, nor can they harm your computer.

Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our website. This helps us to provide you with the best service and to make it easier when you shop. You can set up your internet browser to not accept cookies if you wish to do so. You should still be able to use our site without having cookies enabled.

By using our website, you agree to the use of cookies and other technologies as set out in this policy. We understand that some users may prefer more individual control over their visit to our website and can adjust their settings accordingly.

What Cookies do we use?

Our website uses both persistent and session cookies:

  • Persistent cookies are used to allow the website to recognise users when they return to the site and to remember certain information about their preferences. These cookies are cookies which stay on your computer permanently, until you “manually” delete them.
  • Session cookies are used to allow customers to carry information across pages of the website, without having to re-enter such information, such as the shopping basket data. These cookies delete themselves automatically when you leave the website and go to another, or when you shut down your browser.

Third Party Cookies

We have also developed relationships with carefully selected and monitored partners, such as Google to assist in the delivery of our website. Some of these partners may set cookies during your visit to support customisation of adverts that you may see elsewhere when browsing on the Internet.

While these cookies do not store any personal details relating to you or your credit cards, please note we do not have access or control over the cookies and similar technologies that our partners use. So, we recommend that you check the third-party websites for more information about their cookies and how to manage them. Please note that we are not responsible for the content of external websites.

More information about cookies

For more information on cookies, including how to manage cookies and delete them please visit www.allaboutcookies.org.